Refund policy

POLICIES

THE THINGS YOU NEED TO KNOW:

ORDERS DON'T ALWAYS GO OUT THE SAME DAY THEY ARE MADE. IF YOU NEED SOMETHING URGENTLY GIVE US A CALL OR TEXT US AT (805) 680-2756 TO SEE WHAT WE CAN DO.

BIKES AND USED PARTS ARE NON-REFUNDABLE AND NOT AVAILABLE FOR RETURNS. PLEASE MAKE SURE IT'S WHAT YOU WANT.

NEW AND UNUSED ITEMS CAN BE RETURNED FOR STORE CREDIT WITHIN 14 DAYS OF PURCHASE IN-STORE OR 21 DAYS FROM THE SHIPMENT DELIVERY DATE.

DAMAGED OR INCORRECT ITEMS WILL BE REVIEWED AND REPLACED ON A CASE BY CASE BASIS. PLEASE KEEP ALL PACKAGING AS IT WAS DELIVERED AS PHOTOS MAY BE REQUIRED.

PACK RETURNS WELL AS A RESTOCKING FEE MAY BE APPLIED IF RETURNS ARE NOT RECEIVED IN GOOD CONDITION.

ORIGINAL SHIPPING COSTS ARE NON-REFUNDABLE. CUSTOMERS ARE RESPONSIBLE FOR RETURN SHIPPING ON ONLINE ORDERS.